Check your SPAM mailbox. If you do not find there any messages with e-invoices, call our helpline to verify the correctness of the provided e-mail address: +48 71 715 28 94.
No, but you can also download e-invoices from your e-bok account.
We send e-invoices in the form of an email with a summary of the relevant information from the invoice in PDF format (to be arranged with Billing).
From the address: email@example.com
You will receive the e-invoice in your email the same day it is issued, around 10pm.
No. If you agree to receive an e-invoice, we will not send you paper invoices.
Convenience: no need to print and store incoming documents. E-invoices are always available in your e-bok account.
Safe: the e-invoice arrives in your account on the day it is issued, there is no fear of it being lost.
Economical: You do not have to wait for the electricity bill to reach you by post. The e-invoice goes directly to your e-mail address and appears in your e-bok. This makes it easier for you to control your expenses.
Environmentally friendly: e-invoicing saves the environment. You go paperless
and save the energy needed to produce it.
There is no difference between these invoices. An e-invoice is the same proof of sale as a paper invoice.
You can pay the e-invoice at your convenience as it contains the same information as the paper form. We recommend e-payment. It is the most convenient way to pay invoices.
We do not attach the invoice as an additional document to the message, but it contains a summary with the most important information needed to make the payment.
You will receive an e-invoice the same day we issue it. In the message, you will also find the amount and information necessary to make the transfer.
Once you activate the service, your next invoice will be sent to you in electronic form. You will also find it in e-bok in the Invoices tab.
The service is free to set up and use.
Any customer who has a contract with our company, after indicating the e-mail address for sending the invoice.
An e-invoice is an invoice in electronic form. It contains the same data and is the same proof of sale as a paper invoice. The e-invoice is free of charge and is a legally binding document.