e-BOK

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Frequently Asked Questions

What functionalities can I find in eBOK?

The most important functions available to customers are: access to account balance, archival and current invoices, monitoring of gas and electricity consumption and payments, as well as the ability to view current data. Thanks to eBOK we ensure easy contact with the service office, as well as the possibility of changing account settings.

Why can’t I log into the ebook?

Check the correctness of your password and login, enter your phone number in the format +48XXXXXXXXX (phone number given in the Contract).  You will need your Client number to log in, it is located in the invoice number after the symbol /K…/.

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